FAQ

How do I get in contact with you? 

A: Feel free to email our customer service at customer-service@timeless-manchester.com - Our team will be happy to assist you with any questions or issues. 

Is shipping free? 

A: Yes, shipping is free on all orders. 

How long does shipping take? 

A: The delivery time frame consists of two parts: 

1. Processing time (2-3 days) 

2. Shipping duration: (8-10 days) 

Once your order has been shipped, you will receive a shipping confirmation email with a tracking link to track your package. If you have any questions regarding your package, please email our team at customer-service@timeless-manchester.com for further assistance. 

Is there a satisfaction guarantee? 

A: Not in love with our product? We can promise you a lot, however you can only be the judge once you try it on. That is why we offer a risk-free 30-day money-back guarantee on all orders from the date of purchase. If left unsatisfied, you can return the product within 30 days and we’ll refund you the money back! 

How do I initiate a return or exchange? 

A: Visit our returns page or contact our support team at customer-support@timeless-manchester.com to start the process. 

What payment methods do you accept? 

A: We accept Credit Card and Paypal